Privacy Policy

1. Data controller

The data controller is Sergio Gómez de Aranda Salazar (Málaga, Spain). Contact: tirexmobiledev@gmail.com.

2. Data we process

• Account data: email, name/nickname (optional), profile photo (optional), sign-in identifiers (Google/Apple).
• Usage content: saved plants, photos/scans, diagnostics, reminders, history.
• Technical and usage data: approximate IP, device type, OS, app version, events, logs, errors.
• Payment data: we don’t store card details; payments are handled by Apple/Google.

3. Purposes

• Provide the service and sync your plant library.
• Process scans and generate plant-related diagnostics.
• Improve the product with analytics and performance metrics.
• Send notifications and reminders based on your preferences.
• Handle product communications, support, and updates when requested.
• Provide support and protect service security.

4. Providers

We use Firebase (Authentication, Firestore, Storage, Analytics, Crashlytics) to operate and improve Grovia. For AI we use the OpenAI API. For product email communications we may use Loops.

5. Retention

We keep your data while your account is active. When you delete your account, we delete your data (including photos/scans). Some technical logs may be retained for a reasonable period for security or legal reasons.

6. Children

Grovia is not directed to children under 13 (or the minimum age required). If you believe a child has provided us data, contact us to remove it.

7. Your rights

You can request access, rectification, deletion, objection, restriction, or portability by emailing tirexmobiledev@gmail.com.